Cancel your subscription or delete your account

You can cancel your subscription and keep using fynk on the Free plan, or delete your account completely.

Available on all plans · Owner

Cancel your subscription

• Monthly billing: cancel at least two weeks before the end of your billing month. Otherwise it renews for another month.
• Yearly billing: cancel at least 3 months before your subscription renews. Otherwise it renews for another year.

To cancel, contact support from the account Owner's email address.

What happens after cancelling

• You keep full access until the end of your billing period.
• After that, your account switches to the Free plan. Your documents stay, but features of your paid plan are no longer available.
• Before you cancel, consider exporting your documents. See Export documents and metadata.

Delete your account

• Trial and Free plan: Owners can delete the account themselves in Account settings → General → Request Account Deletion.
• Paid plans: contact support. We'll cancel your subscription and delete the account.

Deleting an account removes all documents, templates and users permanently. There is a 14-day grace period during which the deletion can be revoked. Export everything you want to keep first.

Remove a single user

To stop paying for a user, remove them from your account and reduce the number of users in your subscription. See Invite, manage and remove users.

Good to know

• Export a full archive with all PDFs and a metadata spreadsheet, or only the metadata.
• Test data from your trial can be deleted on request.

Related articles

• Manage your subscription, invoices and payment
• Export documents and metadata
• Plans and what's included